Privacy Policy

1. Data Controller

The data controller for personal data collected through this website is:

2. Personal Data We Collect

When you submit the inquiry form on this website, we collect the following personal data:

• Full name (required)
• Company name (required)
• Business email address (required)
• Job title (optional)
• Phone number (optional)
• Message content (optional)

We do not collect sensitive personal data as defined under the PDPA.

3. How and Why We Use Your Data

We use your personal data solely to respond to your inquiry and, where requested, to arrange a product demonstration of OptiMind.

The lawful basis for this processing is your consent, which you provide when you submit the inquiry form and check the consent box (PDPA Section 19). You may withdraw your consent at any time by contacting us at the address above. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

4. How Long We Keep Your Data

We do not store your personal data in any database. Your inquiry is transmitted by email to our team at optimind@bks.net and is subject to our internal email retention policy. If you wish to request deletion of your data, please contact us at the address in Section 1.

5. Who We Share Your Data With

We do not sell, rent, or share your personal data with third parties for marketing purposes. Your inquiry data is transmitted using SendGrid (a Twilio company), which acts as our data processor for email delivery. We do not share your data with any other parties except as required by applicable Thai law.

6. Third-Party Services

This website loads the Poppins typeface from Google Fonts (fonts.googleapis.com). This causes your browser to make a request to Google’s servers, which may process your IP address as a technical necessity of delivering the font. No persistent cookies are set by this service. For more information, see Google’s Privacy Policy.

This website uses PostHog (eu.i.posthog.com), an analytics platform hosted in the European Union, to understand how visitors interact with the site. PostHog may collect your IP address, browser type, pages visited, and anonymised interaction data (such as form submission outcomes). No advertising or third-party tracking cookies are set. Data is processed on the basis of our legitimate interest in improving the website. You may opt out by enabling a browser-level Do Not Track signal or by contacting us at the address below. For more information see PostHog’s Privacy Policy.

7. Your Rights Under the PDPA

As a data subject under Thai law, you have the following rights:

• Right to be informed — to know how your personal data is used (addressed by this policy).
• Right of access — to request a copy of the personal data we hold about you.
• Right to data portability — to receive your data in a structured, machine-readable format.
• Right to object — to object to the processing of your personal data.
• Right to erasure — to request deletion of your personal data.
• Right to restriction — to request that we restrict processing of your data.
• Right to rectification — to request correction of inaccurate personal data.
• Right to withdraw consent — to withdraw consent at any time, without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us using the details in Section 1. We will respond within 30 days in accordance with the PDPA.

8. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact us at: